Friday, June 4, 2010

Wow! Been a bit since my last post...

Well, sorry to the two people following my exploits in the funeral business...my year has been really...non standard for me. A larger than life personal issue had me scrambling and I now have my life back under control.

Hmmmm.....a story for my return......how about.....things I have seen buried in a casket....

I'll list them and if an explanation is needed, I'll give one....


Pictures (of course)

Envelopes with letters in them

Fishing poles

Lures

Golf clubs

Golf balls (These scare the hell out of you if they fall into the bottom of the casket and roll around during transit. They roll and bump VERY loudly when going down steps at a church. It WILL make the pall bearers pause!)

Baseballs (see golf balls)

Stuffed animals...with an adult. This is surprisingly common for people who have lived in a memory assistance area in a nursing home. Basically they are given stuffed animals to feel comfortable.

Cremated remains of:
A spouse.
A deceased pet.
Two deceased husbands. This is my personal favorite.

Drug paraphernalia. Including but not limited to: meth and a meth pipe or pot
and pipe.

I once cremated a person whose family, during a private viewing, slipped three one hit pot pipes and two bongs in with the deceased. We found them later in the cremated remains. Our retort didn't burn hot enough to melt the glass. No one ever said pot makes you smart!

A six pack of Old Milwaukee and a case of Marlboro cigarettes. After viewing the death certificate, the deceased died from liver failure brought on by alcohol abuse and had an accompanying cause of COPD!

The caskets don't escape the oddities either:

Branding with a family branding iron. This is best done on a wood casket btw!

Customized caskets being built for the deceased by a family member. One guy did this for both his parents. The first one arrived almost late. We had to rush to get the person in and into the viewing room. The son then glued the detailing on the casket after the visitation...at 10:30 pm. The second one he made was HUGE. Too big to be put into a vault and he had to remove some wood. This was after he took measurements. Oh well...you can't fault his heart and good intentions, just his craftsmanship and punctuality!

There is a child's casket in a very light wood with minimal stain on it and you can provide the mourners with markers. Everyone can leave their name or a message. This one is actually pretty cool! I signed my name on the bottom on the foot end.

AAAAAAAAANNNNNNNNNNDDDDDDD....... a story!

I was standing in a cemetery after a committal service and was treated to a gang burial. The young gentleman was a former gang banger. He died in an industrial accident.

I'm a guy from a larger midwestern town, but I had ZERO experience with gangs. None. Unless you count seeing the movies Colors and New Jack City. All gangs were serious, violent and out to kill and deal. At least in my mind.

it is the policy of the funeral home to leave a person at the grave and witness the burial. So basically whoever drives the hearse is the witness. After the family and mourners have left for lunch or whatever we wait until the casket is lowered in the vault and the vault into the ground. Pretty straight forward. Me, the vault guy and the occasional cemetery worker.

Not today. Soon after the family left about six...associated materialized, and I'm talking I have no idea where they were standing in this huge open area that with no trees, and scared the holy hell outta me.

"Sir," one asked, "can we have a moment?"

"Sure", I said. I was still in a bit of shock at seeing these guys and would have let them ride the casket like a quarter-operated pony if they had asked.

With that, they put the deceased's colors (bandana) on the casket and poured...something on the casket. I'm an experienced drinker, but I couldn't figure what the hell this stuff was. It was in a 40 oz bottle, but it looked like pink beer and had a fruity smell to it. A Phillies Blunt went on next and a CD in a case. They all stood around for a bit and talked.

While they were waiting the liquid heated up (it was 90 degrees or so) and started to stink. I was standing a ways away and I noticed a bee or hornet land on the casket. Then another, then another. By the time the gang was done saying their goodbyes, they were almost getting chased by a swarm of bees! They left and we set a record vaulting and burying that casket. No stings, just a stink in the air. Thick, nasty and alluring to winged creatures. I still visit the grave when I'm in that cemetery and chuckle at the scene.



Well my beloved mourners, I must run for now! I'm going to try to organize my thoughts a bit more and get back to this page more often.

My condolences


The Director

Wednesday, August 26, 2009

Okay, another day, several more bodies…


I’ll get back to myself later. Stories…stories….hmmmmm…..


One of the stories that always seem to come up is a little number that occurred to me early on in my career.


I was at home and on call. Basically, when I started funeral directing, I was given six weeks to get my apprentice license and get to know the town. Then I was turned loose to learn in a baptism by fire, and bodies. I went home after nine o’clock and sloughed off my suit and tie and got comfy with the phone nearby. We didn’t have pagers or cell phones, just drove fast to get home and hoped the answering machine didn’t have any messages on it when you arrived. It was insanely primitive by today’s standards. I’ve actually taken a death call recently while out to dinner with my family. Dessert? No thanks, I’ve got a body to embalm…gotta get going!


So about ten-thirty my phone rings…my sheets were barely warm. It was one of the college age night attendants who lived at the funeral home. “Got a call for ya.”


“OK, anything I should know?” I asked through my fog.


“Nope. First call card’s on the board, I’m going to bed,” was the reply.


So I got up, donned the suit and got rolling.


The call was at County Hospital. Strangely, the deceased wasn’t in the morgue, but in a wing reserved for indigent nursing care. Basically, it was a county run nursing home. I had just learned about a new place from where I might get future calls.


So I signed out a seventy five year old woman and transported her back to the funeral home and got her on the preparation (embalming) table. I then started to go through the steps to get her embalmed.

I heard the phone ring and kept plugging along. The night attendant on call, who was almost as awake as the person I was working on walked in and said, “There’s some guy on the phone, says that woman is his wife and…well you need to talk to him.” He left with a smirk on his face.


I snapped off my rubber gloves and picked up the phone. “Good evening, how may I help you?”


“Uhhh, yeah, this is Don (not his real name) Smith. I think you’ve got my wife there?” came a real twangy deep voice.


“Yes sir, I do. I’ve called for her at County Hospital and she’s here now. How can I be of service?”


“I gotta ask you something…Is my wife dead?”


My heart goes out to people who have to ask that question. They are the ones having the hard time accepting the fact that their loved one is gone.


But this guy sounded different. He actually sounded…suspicious? It’s not like I go off into the night and nab old feeble people from random nursing homes or am in cahoots with an unscrupulous nursing home to harvest the still living organs of the almost dead!


I leaned back into the prep room. She hadn’t moved an inch. I hadn’t felt a heartbeat or seen her twitch. “Yes sir, I can confirm for you that she is indeed dead.” I replied nervously. Where was this guy coming from?


“Well don’t go embalming her or anything…I think she needs to be autopsied or something,” came the reply.


My heart attempted to leap out of my mouth and my bowels almost left the other end.


I had just committed an error. Remember, I was only about four months into my apprenticeship and severely undereducated about how things really work. I had forgotten to obtain permission to embalm. Thoughts of lawsuits and firings flashed across my brain. Time to improvise.


“OK sir, I won’t,” I stammered.


I technically hadn’t started embalming. She had just had her old lady mustache shaved off and her mouth wired shut. Oops, I had also put in eye caps, essentially large plastic contacts with serrations on the front to keep the eyelids closed. And…dammit…I had also placed a canula (metal tube) into her carotid artery and a forceps into her jugular vein. The fluid was mixed and waiting….but the machine was off. This was a near embalming in every sense of the word. One flip of a switch and I was embalming. To this point I had merely started getting her ready to embalm.


“Yeah, an autopsy. I also need a vial of her blood. I think the doctor gave her something to help her along to die,” he said.


Oh Lord! One of those people that I had to this point only heard about. They blame the doctor for the death. A person who doesn’t look at things like pre-existing conditions (Alzheimer’s), lifestyle (read morbid obesity or smoking) or just failing health due to time and abuse. Going to get the doctor back because it’s his fault the person died. Lawsuit and big money around the next corner!!


I sighed inwardly, took a deep breath, and said “That’s fine sir, I’d be happy to arrange an autopsy for your wife. All you need to do is select where you’d like it done and make sure her medical records get there too.” I was talking outta my behind at this point. I was just parroting back what I had heard on a previous call.


Then the closer. “You’ll need to pay for the autopsy in advance as well. It’s about two to three thousand dollars.”


Nothing but silence. “You mean I’d have to PAY for it?”


“Yes sir.”


“The hospital just won’t do it?”


“No sir. Not unless the doctor orders one.” Most hospitals, in fact, have stopped offering autopsies to people due to expense considerations. Private autopsies cost so much because if they didn’t, eighty percent of the families I serve would be asking for unnecessary post mortem exams and undermining the skill and opinions of the doctors who actually have a history with the patient and can make a fact based decision on caused of death without opening up the body.


Don’t get me wrong, if a family needs to know about Alzheimer’s in the lineage or a bad heart condition that seems to claim the lives of the men in the family early in life (both I’ve seen) then go for it. It’s better to be informed and able to take precautions against a genetic bomb than be ignorant. Just stop trying to cash in on the insurance of the doctor. They (almost) know what they are doing.


“Can I put it on my funeral bill?”


“No sir. We don’t allow for that kind of outside work to be put on our contract.”


What I had just done was shut him down completely. Thankfully, this type of situation had already occurred and I was paying attention. My preceptor (think teacher and funeral babysitter) had entertained a call a week earlier and shared the details.


Here’s what I learned. If someone wants an autopsy, we do none of the leg work for them other than transporting the deceased person. We do not accept charges for outside contractors, in this case a medical facility, because their services they are providing don’t affect our bottom line. It’s the same as if you would call an auto mechanic, tell him your car is there, you intend to use his services, but he needs to get your car detailed

somewhere else pay for it and put the charges on his bill. You’d get funny looks at any garage I’ve ever been to.

We don’t become the collection agency.


I also learned that if people balk at the cost or payment, they probably cannot afford it anyway. We’d never get paid, and then the funeral home would be responsible for the autopsy charges.


“So I’d hafta pay them and then you?” he asked.


“Yes sir. It’ll take a few days to get it done, but if you’d like I can make some calls tomorrow morning.”


“So what happens to my wife? Does she start to turn black and purple?”


OK, I can work with that. “She could start to discolor sir, it’s always better to get to the embalming as soon as possible. It’s unlikely to happen, but I cannot guarantee her condition once she leaves our care.”


“Huh. Go ahead and embalm her I guess…I want her to look nice for all the people who will be seeing her. Can I still get a vial of her blood?”


“It’s an unusual request sir; I’ll collect a sample and inquire with my boss in the morning.”


“OK then…ya gonna call me in the morning then? He asked.


“Yes sir. One of the directors will contact you after 8 am.”


“All right then, call me and we’ll get this done.” He hung up.


I hung up too and took a few moments to stop shaking. My first real test with a potentially difficult client. At least one who has a lot going through his head.


So, as promised, I collected a sample. We don’t keep sterile vials around the place so I rinsed out an embalming fluid bottle and filled it with her blood. Probably shouldn’t have used that one. Any blood test would have residual formaldehyde in it. Her blood work would have come back saying she had been embalmed to death, or at least advanced methanol and formaldehyde exposure.


She embalmed, I slept and got into the funeral home early the next day. I walked in and explained to my boss what had happened. He walked into the prep room with a curious look on his face.


I handed him the bottle, now one huge clot, and he looked at it. He went, without saying a word, and threw it in the trash.


“We don’t give out biological samples to anyone. Only to the coroner,” he said patiently, “Plus thank you for not putting it in the refrigerator with everyone’s lunch.”


I didn’t tell him I hadn’t even thought of that. I just left it where it could be found.


I went home and told my roommate about it. John just sighed and said “Thank God I’m a teacher.”


Postmortem:


It turns out the family was using County Assistance to pay for the funeral. My tax dollars paid for a casket, concrete box, two hours of visitation and a funeral for these folks. My instincts had been right. They were trying to cash in.


The family was what could be best described as poor white trash. The husband was either drunk or incoherent every time we saw him and the daughters scared the hell out of me. They were dentally challenged, flabby, tattooed and I think one wore a tube top to the funeral. Don’t try to picture it, you’ll not feel well for a while.


But what we did do was provide them with the best possible service they could ever had hoped to have. Our funeral home provides ONLY professional service of the highest caliber. We treated these folks like any other family. We treated them as though this funeral was the only important thing we had to do that day. We gave their mother the perfect funeral because that’s the only way we know how to do funerals. We give EVERY SINGLE FAMILY perfection, professionalism, courtesy and care.


So there it is, my first story. Hope you like it! Feel free to ask questions or post comments. It’ll give me an idea of what my (I’m being hopeful here) audience wants. Plenty more where that came from.





The Director

Tuesday, August 25, 2009

So...a little bit about me first...

I'm late thirties, married, two kids.

I graduated from the University of Minnesota's Mortuary Science Program with a BS in Mortuary Science (yes, it's an actual degree).

Hmm...too far too fast...

People always ask me, "What made you decide to become a funeral director?"

The smart ass in me will usually say something to the effect that I like to wear suits and drive big cars. Well, the suits get to be just work clothes and the big cars are basically Cadillac Station Wagons with HUGE blind spots and room for a ton of groceries.

Truth of the matter is, you have to write an essay in Mort Sci about theat very question.

After my first freshman semester, the one where I drank too much and got fat, I had the epiphany that I didn't have the attention span or study skills to be a veteranarian or doctor.

So, back when we still had Christmas break, I went home, and worked for a few weeks to replenish my funds.

Long story short, I spent two funerals in the same funeral home where I would, unbeknownst to me, eventually work. Saw the director there just work absolute magic on the mourners. Explored the place a bit and looked around while it was quiet. Became..interested.

I returned to school and started second semester. I received a letter detailing the majors that the school had to offer and Pre-Professional: Mortuary Science jumped off of the page. One of my few actual moments where I can say I received a sign. So, it started...

I began to tailor my major and electives to get into Mortuary School. Still didn't own a suit or could even begin to imagine the adventures I'd have...

Sleep well, more to come...

The Director

Monday, August 24, 2009

My sympathy to you.

Thank you for visiting this blog.

I'm a licensed funeral director/embalmer who wants to have an outlet for my stories and musings other than the family dinner table or after a few too many drinks with friends.

I cannot tell you how many times I've been told "You should write your stories down."

Well, here they are. They'll be kept out of linear order and I will NEVER use the names of any clients, living or dead. I want to get these out of my head and share them, so random order will keep folks from guessing who I may be talking about.

If you have ever had me as your funeral director, they may sound familiar. Sorry, but I tell the good and the bad stories.

Keep reading....I'll post a story as I get the time!

The Director